The Minority Caucus in Parliament has intensified criticism of the government over the worsening electricity prepaid meter crisis, accusing the Energy Ministry of failing to respond to growing public concern.
At a press conference in Parliament on Wednesday, the caucus questioned the continued silence of the Minister for Energy and Green Transition following a directive for an investigation into complaints of rapid credit depletion.
“Consumers are still watching their prepaid credits drain, yet the Minister has not addressed the nation,” the Minority stated.
Deputy Ranking Member of the Energy Committee, Collins Adomako Mensah, who addressed the media, argued that the Minister had instructed the Electricity Company of Ghana (ECG) to investigate the issue and submit a report within seven days.
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However, weeks after the deadline had elapsed, no official findings had been released, raising concerns about transparency and accountability.
“The deadline has long passed, and Ghanaians are still in the dark. This is unacceptable,” he said, and warned that the delay risks undermining public trust in the country’s electricity billing and metering systems.
The crisis has been marked by widespread complaints from electricity consumers who report unusually fast depletion of prepaid credit, sparking fears of overbilling and system malfunction.
The Ranking Member noted that regulatory authorities had earlier acknowledged technical issues affecting some meters, including system compatibility challenges and ageing infrastructure.
“This is not an isolated issue. It is a systemic problem that must be addressed urgently,” he emphasised.
The Minority is demanding the immediate publication of the ECG investigation report, along with clear data on affected customers and compensation measures.
They also called on regulators to outline concrete steps being taken to resolve the issue and prevent recurrence.
“Ghanaians deserve answers. They deserve refunds where they have been overcharged,” he insisted.
In addition, the group is pushing for a parliamentary inquiry into the crisis to ensure full accountability.
The caucus stressed that the ongoing situation is placing an unfair financial burden on households and small businesses already grappling with high utility costs.
“When systems fail, and leadership remains silent, it is the ordinary Ghanaian who suffers,” Hon Adomako-Mensah said.
He urged authorities to prioritise consumer protection and act swiftly to restore confidence in the prepaid metering system.
The Minority has vowed to keep up pressure on the government until concrete action is taken, warning that the issue cannot be ignored any longer.